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Contact Information
Phone
+20 123 456 7890Location
EgyptResponse Time
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Frequently Asked Questions
Find answers to common questions about our products and services
Custom bags typically take 7-14 business days to complete, depending on the complexity of the design and current order volume. We'll provide you with an estimated completion time when we confirm your order.
Yes, we ship worldwide! International shipping costs vary by destination and are calculated at checkout. Delivery times for international orders are typically 7-21 business days.
We use high-quality materials including Loly beads, acrylic crystals, glass crystals, and premium fabrics. All materials are carefully selected for durability and beauty to ensure your bag lasts for years.
We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact us within 7 days of delivery to discuss return or exchange options. Custom orders are generally non-returnable unless there's a defect.
To keep your bag looking beautiful, store it in a dust bag when not in use, avoid exposure to water and harsh chemicals, and gently clean with a soft, dry cloth. Detailed care instructions are included with every purchase.
Yes, we offer wholesale pricing for bulk orders and retail partners. Please contact us with details about your business and order requirements for a custom quote.
Still Have Questions?
We're here to help! Don't hesitate to reach out with any questions or concerns.